Patient Care Coordinator Urology/Full-Time

CHRISTUS Health • Santa Fe, NM

6d • Onsite

About The Position

POSITION SUMMARY: Responsible for performing all tasks necessary to increase
physician efficiency and improve patient experience. This includes being the
primary contact at the clinic for the patient for any questions of either a
clinical or administrative nature (coordinating clinical calls with the
physician), obtaining prior authorizations for prescribed treatments, referrals
or procedures, scheduling procedures in the clinic or hospital, , coordinating
patient care and follow up from the hospital or clinic, coordinating the
physician’s schedule (both OR and clinic, as applicable), answering telephone
calls, returning messages, and scheduling follow up tests and referrals for
patients. This position requires an excellent working relationship with the
physician and the ability to treat patients with respect, privacy and kindness
at al times, even in times of stress.

Requirements

• High school diploma or equivalent
• Medical terminology required
• Computer knowledge - experience with Windows environment specifically Microsoft Office Word and Excel
• Keyboarding skills and the ability to operate general office equipment skills required
• Ability to read and write in English
• One (1) year, but three years of experience in a related health care field required

Nice To Haves

• Bilingual in Spanish preferred.
• Three (3) years of experience in a related health care field preferred.

Responsibilities

• Increase physician efficiency and improve patient experience
• Be the primary contact at the clinic for the patient for any questions of either a clinical or administrative nature (coordinating clinical calls with the physician)
• Obtain prior authorizations for prescribed treatments, referrals or procedures
• Schedule procedures in the clinic or hospital
• Coordinate patient care and follow up from the hospital or clinic
• Coordinate the physician’s schedule (both OR and clinic, as applicable)
• Answer telephone calls
• Return messages
• Schedule follow up tests and referrals for patients

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED