Patient Care Coordinator

Specialty1 Partners•Fort Myers, FL

1d•$17 - $22

About The Position

Our office, Southwest Florida Oral Surgery - Fort Myers in Fort Myers, FL is seeking a Patient Care Coordinator to join our busy specialty practice. This role also brings an exciting change of scenery — you’ll get to travel to our beautiful Cape Coral and Naples locations while expanding your professional network! Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:

Requirements

1-2 years of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients

Responsibilities

Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Some travel to our Cape Coral and Naples location as needed
help to facilitate/coordinate other office responsibilities as needed.