Patient Care Coordinator

Beltone•Corvallis, OR

1d•$17 - $19

About The Position

We are seeking a Patient Care Coordinator (PCC) who is eager to join an industry leading organization on a full-time basis. Someone that is highly capable individual that has proven success working in a fast-paced medical clinic. The PCC is the first point of contact and demonstrates professionalism by using a patient centered approach of building trust, meeting needs, and delivering solutions through recognizing the needs and opportunities that exists while coordinating all clinic and patient support services within their specific clinic location(s). The PCC screens the patient to determine how we can best help them. Must have strong and in-depth insurance experience Bi-lingual preferred but not mandatory

Requirements

High school diploma; Associates degree in administrative, accounting, sales or customer-oriented field or equivalent work experience.
A minimum of 2 years office management experience in a customer driven industry.
Strong computer skills
Experience with word processing and database software.
Excellent interpersonal skills that allow effective working relationships with a diverse, patient, colleague, and vendor population. This includes listening, sales and problem-solving skills.
Excellent oral and written communication skills.
Basic understanding of accounting procedures and good math aptitude.
Strong customer service orientation.
Excellent organizational skills.
Ability to manage multiple tasks within strict deadlines.
Ability to input and track sales revenues and balance accounts daily and monthly.
Detail oriented.
Front desk medical field experience.
Ability to handle a busy office with interruptions, calls, walk-ins and direct the flow of the office with efficiency and grace.
Must be able to pick up after an interruption to complete tasks that require focus.
Must be able to lift boxes up to 20 pounds.
Authorized to work in the United States
High School Diploma

Nice To Haves

Bi-lingual preferred but not mandatory

Responsibilities

Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services.
Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment.
Schedule and confirm appointments and conduct outbound retention calls to patients.
Coordinate provider’s schedule and ensure the smooth and efficient flow of patient care while in the office.
Check patients in and out, collect and record payments, track revenue and accounting activities to include: petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing.