Sr. Patient Care Coordinator (Outpatient), Surgery Administration, Full Time, Days

Adventist Health•Bakersfield, CA

6d•Onsite

About The Position

Central to all that California has to offer, Adventist Health Bakersfield has been providing an extraordinary team of world-class physicians, top-notch medical technology, caring professionals and award-winning quality since 1910. We are comprised of a 254-bed acute care hospital and 20 primary and specialty care medical offices. As one of America's fastest growing cities, Bakersfield offers affordable housing on the West Coast, beautiful weather, high-quality education and it is just a few hours away from Yosemite and Sequoia National Parks, the Central California Coast and Southern California's great sports, theaters, concerts and amusement parks. Job Summary: Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Assists with the workflow of the front office including, department clerical, receptionist and communication roles. Performs duties in an outpatient location. Works under minimal supervision. Assists with orienting and providing on-the-job skills training to others.

Requirements

High School Education/GED or equivalent: Preferred
Associate’s/Technical Degree in business or equivalent combination of education/related experience: Preferred
Two years' relevant experience: Preferred

Responsibilities

Oversees patient admissions.
Maintains department’s cash receipts.
Oversees tracking of referrals to specialists and physical therapy.
Works on assignments that are moderately difficult requiring judgement in resolving issues or in making recommendations.
Reviews incoming mail, faxes and messages, and prioritizes and disperses to appropriate person.
Obtains and compiles statistical reports for administrators and managers.
Coordinates the planning and preparing for special events.
Interprets policies and procedures to guide use of sensitive and confidential information.
Collects patient, employer and payer information for chart, physician and biller.
Sets up accounts on payment plans based on patient’s ability to pay and hospital policies.
Answers all inquiries regarding accounts and assists patients with all appropriate paperwork.
Verifies all third-party payer and workers' compensation accounts within 24 hours of pre-registration.
Explains financial requirements to the patient or responsible party.
Calculates and collects deposits or deductibles.
Retains, retrieves, transfers and disposes of records.
Processes letters, memos, e-mail, calendars, mail and travel arrangements.
Maintains employee education records on-line in accordance with system guidelines.
Organizes and assimilates material as needed.
Performs other job-related duties as assigned.