Patient Care Coordinator

OrthoArkansas • Little Rock, AR

10d

About The Position

The Patient Care Coordinator at OrthoArkansas is a vital member of the Rheumatology team, responsible for delivering a seamless and compassionate patient experience from check-in to clinical support. This role combines administrative duties, insurance coordination, and clinic assistant responsibilities to ensure every patient feels supported—clinically, financially, and emotionally—while contributing to the operational success of the clinic.

Requirements

• High school diploma or equivalent required.
• Minimum of 1 year in a customer service role, preferably in a healthcare setting.
• Strong verbal and written communication skills.
• Exceptional organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite.
• Familiarity with Electronic Health Record (EHR) systems.
• Basic: Alphanumeric data entry, document scanning/faxing
• Intermediate: Microsoft Office Suite, EHR systems

Nice To Haves

• Experience in financial counseling, billing, or insurance coordination preferred.
• Knowledge of insurance carriers, benefits coordination, and financial assistance programs is a plus.

Responsibilities

• Patient Interaction and Check-In/Out
• Insurance Coordination
• Administrative and Billing Support
• Communication and Coordination
• Clinic Assistant Support
• Additional Responsibilities

Benefits

• Impactful & Rewarding Work – Support patients through both clinical care and financial navigation to enhance their journey.
• Attractive Compensation & Comprehensive Benefits – Receive a benefits package including medical, life insurance, 401(k) with employer profit-sharing contributions, paid time off, and paid holidays.
• Culture of Excellence – Be part of a team that values kindness, integrity, attention to detail, and continuous learning to provide the best in patient care.
• Professional Growth & Development – Ongoing opportunities to build expertise in patient coordination, medical billing, and clinic operations.
• Collaborative & Supportive Environment – Work closely with clinical and administrative teams in a patient-focused environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED