Patient Care Coordinator
About The Position
Our office, Denver Metro OMS, in the Cherry Creek/Glendale area, is seeking a Patient Care Coordinator to join our busy specialty practice. We are a busy oral surgery practice in the Cherry Creek/Glendale area seeking a confident, motivated, and personable individual who enjoys patient interaction and thrives in a fast-paced environment. This role is ideal for someone who takes initiative, communicates clearly, and is comfortable presenting detailed treatment plans and discussing financial arrangements with patients. You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Answering and managing phone calls Collecting payments and checking patients out Scheduling and coordinating patient appointments Presenting treatment plans and discussing financial options Maintaining accurate patient records Collecting payments and checking patients out Supporting the administrative and clinical team as needed As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Requirements
- 1 Year dental/medical experience (Required)
- Positive, friendly, and courteous
- Professional, dependable, and organized
- A strong team player with attention to detail
- Confident with basic math and financial conversations
- Comfortable communicating clearly and compassionately with patients
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- A high school diploma
- Desires to help your patients
Nice To Haves
- High school diploma or equivalent (Preferred)
Responsibilities
- Welcoming patients to the dental office
- Answering and managing phone calls
- Collecting payments and checking patients out
- Scheduling and coordinating patient appointments
- Presenting treatment plans and discussing financial options
- Maintaining accurate patient records
- Collecting payments and checking patients out
- Supporting the administrative and clinical team as needed
- help to facilitate/coordinate other office responsibilities as needed.
Benefits
- BCBS High Deductible & PPO Medical insurance Options
- VSP Vision Coverage
- Principal PPO Dental Insurance
- Complimentary Life Insurance Policy
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k)
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
- Diverse and Inclusive Work Environment
- Strong culture of honesty and teamwork
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
