Patient Care Coordinator

Beltone PA•Lancaster, PA

7d•$17

About The Position

Are you someone who genuinely enjoys helping others-especially seniors-and takes pride in doing things the right way? Do you see opportunity in every interaction and believe that great care starts with great communication? If so, we would love to meet you. We are currently seeking a Patient Care Coordinator (PCC) to be the welcoming face and organized heartbeat of our hearing care practice. This role is ideal for someone who values service, attention to detail, and flexibility in a fast-paced healthcare environment. Our Core Values Everything we do is guided by these principles: Treat Every Patient Like Family Educating Our Patients Better Hearing Is The Agenda See The Opportunity In Every Interaction If these values resonate with you, you'll feel right at home here.

Requirements

A genuine desire to serve our senior population-and enjoy doing it
Excellent attention to detail and strong organizational skills
Flexibility and a positive attitude toward change
Clear, compassionate communication skills
Ability to multitask in a busy office environment

Nice To Haves

Knowledge of insurance and medical billing is a plus
Previous healthcare, medical office, or customer service experience preferred-but not required

Responsibilities

Greet and assist patients with warmth, respect, and professionalism
Schedule appointments and manage clinic flow efficiently
Support our Hearing Care Professionals by keeping daily operations running smoothly
Educate patients on next steps, services, and care plans
Accurately handle patient records, payments, and insurance information
Adapt calmly and positively to schedule changes and patient needs
Deliver consistent, detail-oriented work that supports exceptional patient care