Patient Care Coordinator
About The Position
We are seeking a Patient Care Coordinator to join our supportive and fast-paced dental practice in St. Paul, MN. This role plays a critical part in the daily success of our clinic and serves as the first impression for our patients. Professionalism, friendliness, and strong organizational skills are essential. This is an entry-level position, and training will be provided. Previous dental office experience is highly preferred but not required. Why Join Our Dental Team? Flexible Scheduling: Full-time, part-time, and customizable schedules available Competitive Pay: Starting at $22.00 per hour, based on experience Team-Centered Environment: Work closely with doctors, dental therapists, hygienists, and clinical teams Patient-Focused Culture: Be part of a practice that values compassion, professionalism, and excellent service Structured Training: Support and onboarding to help you succeed
Requirements
- High school diploma or equivalent (required)
- Previous customer service, front desk, or administrative experience preferred
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Attention to detail when handling patient information and financial transactions
- Comfortable using computers, scheduling systems, and Microsoft Office (dental software experience a plus; training provided)
- Ability to maintain patient confidentiality and follow HIPAA guidelines
- Reliable, punctual, and a team-oriented team member
Nice To Haves
- Dental office experience highly preferred
Responsibilities
- Answer phones promptly and professionally and direct patient inquiries appropriately
- Schedule appointments for doctors, dental therapists, and hygienists to ensure efficient provider schedules
- Verify and update patient billing and insurance information with accuracy and attention to detail
- Check in patients upon arrival while maintaining privacy, efficiency, and a welcoming environment
- Update patient forms and scan documentation into patient charts
- Coordinate interpreter services as needed to support patient care
- Process incoming and outgoing requests including referrals, record transfers, prescription requests, head start forms, and post-operative calls
- Process patient payments and ensure accurate posting to provider accounts
- Maintain a clean, organized front desk and lobby area
Benefits
- 401(k) with employer matching
- Dental insurance
- Medical insurance
- Vision insurance
- Health Savings Account (HSA)
- Paid Time Off (PTO)
- Annual performance bonuses
- Flexible scheduling options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
