Patient Care Coordinator - Arrow Dental (Portland, Oregon)
About The Position
At Arrow Dental, LLC, we’re passionate about helping you on your journey to be better. We are currently seeking a full-time Patient Care Coordinator in our Dental Clinic located in Portland, Oregon. This position is responsible for administering the day-to-day activities of the business office, including maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system. Clinic hours Monday-Thursday 7:30am-5:30pm Arrow Dental primarily serves Medicaid patients. This is to help the community with the large population of Medicaid members that either became Medicaid eligible due to the Affordable Care Act (ACA), or the expansion population that was previously enrolled on the Standard plan and rolled into the Plus plan effective January 1, 2014.
Requirements
- High school diploma or equivalent
- 1- 2 years dental office experience preferred
- Knowledge of dental terminology, procedures and dental insurance
- Typing ability of 40 wpm net
- Computer proficiency with Microsoft Office applications, dental software experience helpful
- Ability to speak Spanish is highly desirable
- Strong organizational and detail orientation skills
- Strong verbal, written, and interpersonal communication skills
- Ability to work well under pressure work with frequent interruptions and shifting priorities
- Participate effectively as a team player
- Ability to come into work on time and on a daily basis
- Maintain confidentiality and project a professional business image
Nice To Haves
- Ability to speak Spanish is highly desirable
- Computer proficiency with Microsoft Office applications, dental software experience helpful
Responsibilities
- Complete day-to-day operations of dental office
- Open and close dental office according to office protocol
- Review the office for neat, professional appearance and make necessary changes
- Greet and welcome patients and visitors to the practice
- Help explain office policy to patients
- Collect payment from patients at time of treatment
- Make follow-up appointment as needed
- See that records are stored securely and handled in compliance with HIPAA privacy and security regulations
- Assist in the treatment room as needed
- Verify and update insurance information on all patients
- Submit treatment plans for predetermination of benefits when appropriate
- Coordinate patient referrals when necessary
- Prepare claims forms for patients with dental insurance
- Monitor inventory and order office supplies as needed
- Performs other duties as assigned
Benefits
- Competitive pay, retention bonuses
- Medical, Dental, Life Insurance, and Employee Assistant Program
- PTO and paid company holidays
- 401k and FSA
- Annual clothing allowance
- Pay Range: $22.23 to $27.46 per hour (depending on experience)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
