Patient Care Coordinator
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. For this position, the candidate must live within a commutable distance to one of the following locations (within 60 minutes), as this is a remote/hybrid role: Malvern, PA (6 Spring Mill Drive) Mendota Heights, MN (2345 Waters Drive) San Diego, CA (12310 World Trade Drive) Starting Pay for this position is $18/hour- $19/hour Position Summary Join the Coram/CVS team as a Patient Care Coordinator! This customer service facing position interacts directly with patients, physicians, caregivers, and internal departments to answer questions, solve problems, provide education, and maintain our company’s reputation for high-quality service. It requires independent and self-directed performance. The primary function is to provide a seamless onboarding experience for new infusion patients to CVS Specialty and Coram. This position requires a working knowledge of insurance, health care, processing of new referrals, providing customer education, and routine assessment and problem identification. Challenge your healthcare training or current administration knowledge and customer services skills to make a difference in a patient’s life by supporting new patient referrals and admissions. Individuals who can balance compassion and kindness with professionalism and customer service will thrive in this position. Become part of the CVS Health family by joining a growing sector of the healthcare industry, offering a rewarding career and opportunity for advancement. Coram CVS/specialty infusion services is a Fortune 7 company and national leader in the home infusion and enteral fields. This is uniquely rewarding opportunity putting your skills and experiences to work supporting an innovative specialty pharmacy operation. Learn more about us: https://www.youtube.com/user/CoramHealthcare or https://www.youtube.com/user/CVSPharmacyVideos
Requirements
- Minimum two years experience in customer service and/or healthcare environment
- Minimum two years healthcare insurance coverage/benefit experience
- Minimum one year experience working in Microsoft Office, specifically Excel, Outlook, and Word.
- Verifiable High School diploma or GED is required
Nice To Haves
- Preferred experience working with healthcare insurance and medical terminology
- Preferred Certified Pharmacy technician
Benefits
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
