Patient Care Coordinator

CQ Partners•Bakersfield, CA

About The Position

Your Hearing Connection, a privately-owned Audiology practice in Bakersfield, CA is seeking a patient care coordinatorto join our team. We have been helping patients in our community since 2007 and we are passionate about providing both the best hearing healthcare technology available and the best patient experience possible. We seek a growth minded customer service or administrative front office professional who is passionate about helping people and interested in developing a career in the field of Audiology. If you are motivated to go above and beyond, inspired by working with the best team, and compelled to do the right thing then our organization is exactly what you’ve been looking for. CULTURE, ATTITUDE, and ATTRIBUTES are very important to us so the ideal candidate must be: People-oriented Independent Patient-centric with great listening skills An organized multi-tasker A self-starter who exudes positive energy Friendly & compassionate A great teammate

Requirements

Demonstrated experience building strong and positive relationships with patients or customers
An ability to communicate verbally & in writing with utmost clarity
Proficiency with MS-Office & other medical practice software
High School Diploma
Candidates must be authorized to work in the US for any employer.
We are an Equal Opportunity Employer.

Nice To Haves

Business school or Associate degree preferred

Responsibilities

Manage patients scheduling and confirming appointments
Insurance verifications & prior authorizations
Maintain patient records & manage patient charts
Extensive Customer Service utilizing email, phone calls, and in-person interactions