PATIENT CARE COORD - Outpatient Concierge

UHS•Tucson, AZ

43d•Onsite

About The Position

Palo Verde Behavioral Health is seeking a Patient Care Coordinator for our Outpatient Therapy Services Department. Come join our Team! The Patient Care Coordinator is responsible for meeting with all eligible patients to discuss the benefits of Outpatient services as part of their continuum of care treatment. This position will be responsible for communicating eligibility to key members of senior leadership & associated departments and will be responsible for routinely collecting and entering data, specific to Outpatient eligibility, into Midas for trending report purposes. They will have a thorough understanding of the Step-Down Playbook, implementing components of the Playbook as needed. A thorough understanding of the Inpatient workflow process, as it pertains to case management and discharge planning, is preferred. This position frequently supports the Outpatient Programming and Therapists as directed by Outpatient Leadership. Palo Verde offers comprehensive benefits such as: Challenging and rewarding work environment Competitive Compensation Career development opportunities within UHS and its Subsidiaries Great & affordable benefits 401(k) with a match Palo Verde Behavioral Health Hospital provides comprehensive behavioral healthcare for children, adolescents, adults, and senior adults suffering from mental health and addictive illnesses. PVBH is an 84 bed, short-term, acute care hospital offering inpatient, partial and intensive outpatient hospitalization, as well as specialized treatment programs for chemical dependency. PVBH has an excellent reputation as an innovative hospital with caring, dedicated staff, experienced in the delivery of behavioral healthcare. Situated in Tucson, AZ, at the base of the Catalina Foothills, PVBH is minutes to Saguaro National Park and the University of Arizona.

Requirements

Some college/Associate's Degree in mental health/behavioral sciences
A minimum of two (2) years direct clinical experience in a psychiatric or mental health setting (preferred)
CPR and HWC training as outlined in New Hire Policy must be completed before providing direct care services.

Nice To Haves

Bachelor’s degree from an accredited college or university in social work, psychology, mental health or a related field.
A thorough understanding of the Inpatient workflow process, as it pertains to case management and discharge planning

Responsibilities

Meeting with all eligible patients to discuss the benefits of Outpatient services
Communicating eligibility to key members of senior leadership & associated departments
Routinely collecting and entering data, specific to Outpatient eligibility, into Midas for trending report purposes
Implementing components of the Step-Down Playbook as needed
Frequently supports the Outpatient Programming and Therapists as directed by Outpatient Leadership