Patient Care Coordinator Urology/Full-Time

CHRISTUS Health • Santa Fe, NM

131d

About The Position

Responsible for performing all tasks necessary to increase physician efficiency and improve patient experience. This includes being the primary contact at the clinic for the patient for any questions of either a clinical or administrative nature (coordinating clinical calls with the physician), obtaining prior authorizations for prescribed treatments, referrals or procedures, scheduling procedures in the clinic or hospital, coordinating patient care and follow up from the hospital or clinic, coordinating the physician's schedule (both OR and clinic, as applicable), answering telephone calls, returning messages, and scheduling follow up tests and referrals for patients. This position requires an excellent working relationship with the physician and the ability to treat patients with respect, privacy and kindness at all times, even in times of stress.

Requirements

• Excellent communication skills
• Ability to work under stress
• Strong organizational skills
• Experience in a clinical or administrative role

Responsibilities

• Increase physician efficiency
• Improve patient experience
• Act as primary contact for patients for clinical and administrative questions
• Obtain prior authorizations for treatments, referrals, or procedures
• Schedule procedures in the clinic or hospital
• Coordinate patient care and follow up from the hospital or clinic
• Coordinate physician's schedule (OR and clinic)
• Answer telephone calls and return messages
• Schedule follow up tests and referrals for patients

What This Job Offers

• Industry: Ambulatory Health Care Services