Patient Care Coordinator RN - Care Coordination - Part-Time (.6 FTE/WEO)

Mercy Cedar Rapids•Baltimore, MD

About The Position

This position supports Mercy's philosophy of patient centered care acting as an advocate to patients and their families. The Patient Care Coordinator works specifically with patients experiencing complex disease processes needing multiple sources of health care support. The Patient Care Coordinator provides clinically based holistic care coordination and discharge planning in the inpatient and outpatient setting.

Requirements

Sound background in complex nursing principles and procedures and demonstrated ability to provide safe and effective nursing care.
Ability to communicate well orally and in writing; via phone, email and face to face; establish rapport with clients/patients.
Self-starter; able to initiate and direct own activities in an organized manner and make decisions within the framework of the responsibility and authority of the job.
Previous nursing experience required; case management experience preferred.
A baccalaureate degree in nursing, current certification in patient population or relevant experience in lieu of a degree required.
Basic Life Support (BLS) in accordance with the American Heart Association required.
Current RN license to practice as a Registered Nurse in the state of Iowa required.
Iowa Dependent Adult Abuse/Iowa Child Abuse Mandatory Reporter training required.

Nice To Haves

Knowledge of utilization management process, discharge planning and managed care processes is a plus.
Working knowledge of healthcare insurance, Medicare and Medicaid is preferred.

Responsibilities

Complex care review of patient status
Develops an understanding of referral sources for assigned caseload
Collaborates with other programs and departments
Assists in the teaching needs for patient and families as needed
Ability to work with a variety of personalities, character or ability
Serves as a liaison between physicians and departments to ensure timely and quality care delivery
Conducts peer to peer reviews with third party payors when necessary to ensure reimbursement.
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
Communicates daily with physicians and clinical staff regarding the plan of care and progress towards goals
Co-facilitates care conferences on assigned unit
Ensures appropriate admission status has been documented applying InterQual Criteria and communicates effectively with physicians per Utilization Review process.
Applies InterQual criteria for continued stay review to effectively manage length of stay and communicate effectively with commercial insurance reviewers.
Provides clinical data/information to contracted third party payers while patient is hospitalized to ensure continued reimbursement and to avoid reimbursement delays.
Completes case management assessment of patients and support systems in order to facilitate the most appropriate and timely transition plan.
Seeks patients eligible for admission to the Transitional Care Unit and other appropriate referral organizations.