PATIENT CARE COORDINATOR (Medical Assistant)

Stanford Health Care • Redwood City, CA

408d • $68,058 - $76,606

About The Position

The Patient Care Coordinator II (Medical Assistant) at Stanford Health Care plays a crucial role in facilitating smooth clinic operations while developing clinical expertise. This position involves a variety of patient care and administrative tasks, ensuring compliance with protocols and maintaining a high standard of patient experience.

Requirements

• High School Diploma or GED equivalent.
• Certificate of completion or official transcript from a medical assisting program, or completion of medical assistant training by a licensed physician or podiatrist, or certification as a medical assistant through a Medical Board of California-approved certifying organization.
• At least one year of overall experience.

Nice To Haves

• Knowledge of and ability to use and apply medical terminology.
• Knowledge of coding and billing regulations.
• Knowledge of computer systems and software used in functional area.
• Ability to speak and write effectively at a level appropriate for the job.
• Ability to solve problems and identify solutions.
• Ability to demonstrate customer service skills in high volume and stressful situations.
• Ability to work independently and as part of a patient care team.
• Ability to follow instructions and standard operating procedures.
• Familiarity with home health, practice care coordination, and clinical care skills.

Responsibilities

• Undertake work in assigned areas to develop expertise within a specialty area or clinic.
• Complete disability paperwork, maintain temperature logs, and ensure workplace safety and infection prevention.
• Perform patient care duties including measuring vital signs, weight, height, rooming, drawing labs, and assisting providers with medication reconciliation.
• Handle check-in/out, virtual rooming for providers, vaccine administration, point-of-care testing, and specimen collection.
• Manage weekly clinic preparation, clinic area stocking, medication, and supply ordering.
• Handle patient phone calls, prescription refills, and clinic support operations, serving as a liaison between the provider, the patient, and the staff.

Benefits

• Exceptional benefits and competitive pay.
• Shift differential pay for specific roles.
• Sign-on/relocation bonus eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees