Patient Care Coordinator MA - Family Medicine Clinic - FT

Jackson Hospital Foundation • Montgomery, AL

77d

About The Position

The Patient Care Coordinator - MA performs routine nursing functions and diagnostic procedures to support medical plans of care. Participates in various other assignments as requested by the physician and clinic administrator. Escorts patients to the exam rooms to collect vital signs, temperature, weight and other health maintenance data. Draws blood for various lab procedures. Performs EKG's and x-rays as ordered by the physician. Gives injections and prepares patients for examinations such as pap smears. Assists with minor surgery and laceration repairs. Records and reviews all prescribed medications on each patient visit. Assists in administering prescribed medications and fulfilling prescription refill requests electronically when permitted by license. Maintains open communication with nurses, physician, and supervisor. Performs all skills on competency skill checklist and attends all updates and in-service education sessions. Initiating, maintaining, and performing patient education. Attains all clinical documentation for referrals, prior authorizations, etc. ensuring continuity of care for patients. Completes all required documentation in electronic medical record to meet Meaningful Use guidelines. Receives clinical messages and responds to patients needs, escalates messages to physician's attention when appropriate. Assists primary physician with all relevant aspects of patient care and fills in helping other providers and performing front office duties when necessary. Screens patient calls to physicians; handling all calls that do not require a physician. Call patients to relay advice and instructions from the physician. Keeps exam rooms clean, well stocked and maintained, properly disposing of contaminated and disposable items. Ensures instruments, supplies and equipment are ready for use. Assists and takes initiative in handling issues of a non-routine nature and performs other duties as assigned.

Requirements

• High School Diploma or Equivalent.
• Certification from accredited Medical Assistant program preferred.
• Previous work experience in a physician's office.
• Experience with multi-line telephones, fax, computer, printer, copier, credit card equipment, calculator, billing and coding reference materials.
• Excellent verbal and written communication skills.
• Good telephone etiquette and customer relations skills.
• Knowledge of CPT and ICD-Coding.
• Experience with electronic medical record and practice management software.
• Experience with X-ray, Venipuncture, EKG, Laboratory equipment and CLIA waived tests.
• Manual dexterity and visual acuity necessary to utilize the PC and calculator.
• Ability to sit for prolonged periods of time.
• Verbal communication and hearing ability to communicate with a multitude of patients and visitors.
• Must be able to meet department attendance requirements.

Responsibilities

• Perform routine nursing functions and diagnostic procedures to support medical plans of care.
• Participate in various assignments as requested by the physician and clinic administrator.
• Escort patients to exam rooms and collect vital signs, temperature, weight, and other health maintenance data.
• Draw blood for various lab procedures.
• Perform EKG's and x-rays as ordered by the physician.
• Administer injections and prepare patients for examinations such as pap smears.
• Assist with minor surgery and laceration repairs.
• Record and review all prescribed medications on each patient visit.
• Assist in administering prescribed medications and fulfilling prescription refill requests electronically.
• Maintain open communication with nurses, physician, and supervisor.
• Perform all skills on competency skill checklist and attend all updates and in-service education sessions.
• Initiate, maintain, and perform patient education.
• Attain all clinical documentation for referrals, prior authorizations, etc.
• Complete all required documentation in electronic medical record to meet Meaningful Use guidelines.
• Receive clinical messages and respond to patients' needs, escalating messages to physician's attention when appropriate.
• Assist primary physician with all relevant aspects of patient care.
• Screen patient calls to physicians and handle all calls that do not require a physician.
• Call patients to relay advice and instructions from the physician.
• Keep exam rooms clean, well stocked, and maintained.
• Ensure instruments, supplies, and equipment are ready for use.
• Assist and take initiative in handling issues of a non-routine nature.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED