Patient Care Coordinator I - Gaddie Eye Centers - Springhurst

Keplr VisionLouisville, KY
20hOnsite

About The Position

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

Requirements

  • 1+ year of customer service experience (healthcare experience a plus, but not required!)
  • Strong communication skills with the ability to interact professionally and courteously with patients
  • Tech-savvy with basic computer skills and the ability to learn new systems quickly
  • A positive, can-do attitude and the ability to stay organized under pressure

Nice To Haves

  • healthcare experience

Responsibilities

  • Be the friendly voice on the phone, assisting patients with scheduling and inquiries
  • Greet and check in patients with a warm smile and professional demeanor
  • Manage a variety of front desk tasks with efficiency and attention to detail
  • Ensure smooth patient flow through excellent time management and multitasking skills

Benefits

  • Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
  • Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
  • Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.
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