Patient Care Coordinator I

Hanger Prosthetics & Orthotics • Eau Claire, WI

399d • Remote

About The Position

The Patient Care Coordinator I role at Hanger, Inc. is focused on providing exceptional customer service to patients and referral sources while managing front office activities. This position involves obtaining and verifying patient and insurance information, ensuring compliance with relevant laws and company policies, and maintaining strong relationships with patients and referral sources.

Requirements

• Strong customer service skills and experience in a medical office setting.
• Ability to accurately obtain and verify patient and insurance information.
• Knowledge of relevant laws and regulations regarding patient care and insurance compliance.

Nice To Haves

• Experience in orthotic and prosthetic services or related medical fields.
• Familiarity with medical billing and coding processes.

Responsibilities

• Provide the highest level of customer service to patients, fellow employees, and referral sources.
• Obtain accurate insurance information, including eligibility and benefits, verification, and pre-authorization.
• Provide counseling to patients regarding their financial responsibilities after benefits verification.
• Obtain any and all co-payments from patients.

Benefits

• Equal employment opportunity without discrimination or harassment.
• Supportive work environment focused on employee well-being.

What This Job Offers

• Job Type: Full-time
• Industry: Health and Personal Care Retailers
• Education Level: No Education Listed