Patient Care Coordinator - DTC

Onpoint Medical Group • Englewood, CO

232d • $20 - $24

About The Position

OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at OnPoint Family Medicine: DTC! Come join a great group of medical professionals as our network continues to grow! OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible. Our 'Circle of Care' has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.

Requirements

• High School Diploma or High School Equivalency.
• Strong computer skills required.

Nice To Haves

• Some college - medical, business, and accounting focus.
• Customer Service Experience.
• Current CPR card.
• 1-2 years of experience in a business office or clinical environment.
• Bilingual.
• EMR experience preferred - Athenahealth practice management system.

Responsibilities

• Greet incoming patients in person or over the phone in a friendly and professional manner.
• Complete pre-visit planning including contacting patients for updated insurance, completing insurance verification, and updating patient records.
• Register new patients and verify patient information for existing patients.
• Collect co-pays and payments when needed.
• Answer inbound calls to schedule patients and act as a liaison to clinical staff for patient questions.
• Complete administrative duties to ensure a smooth patient visit, timely billing processing, and an organized front office.
• Make outbound calls to patients to schedule appointments.
• Maintain confidentiality and follow HIPAA guidelines.
• Exhibit punctual and regular attendance.
• Follow instructions and respond to management direction.
• Work in a group but complete assigned tasks individually.

Benefits

• Health insurance plan options for you and your dependents.
• Dental and Vision insurance for you and your qualified dependents.
• Company Paid life insurance.
• Voluntary options for short-term disability and long-term disability coverage.
• AFLAC Plans.
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately.
• PTO accrued.

What This Job Offers

• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED