Patient Care Coordinator - Dental Assistant

COAST DENTAL • Palm Coast, FL

83d

About The Position

Assist dentist in providing dental treatment, care and education to patients. Must possess strong knowledge and skill of clinical needs, and working knowledge of back office dental procedures and dental administrative functions. Must have Expanded Duties Certificate and/or Radiography Certification upon hire or within ninety (90) days after hire.

Requirements

• Active Expanded Functions Dental Assistant (EFDA) certification.
• Registered Dental Assistant (RDA) license or Certified Dental Assistant (CDA) certificate obtained prior to May 2009, according to state guidelines and limitations.
• Radiography licensure.
• Minimum of one-year dental experience preferred.
• Excellent customer service skills and verbal communication skills.
• Ability to work in high volume environment.

Responsibilities

• Awareness of delegable duties and functions allowed to be performed by dental assistant.
• Assist in clinical procedures and treatments.
• Learn and comply with Coast's administrative procedures.
• Learn and comply with OSHA laws and safety guidelines.
• Maintain Material Safety Data Sheets (MSDS).
• Learn and comply with state and Federal infection control standards in the dental office and operatories.
• Ensure review and completion of documentation, including accurate and current medical history, medical alerts, and signed Consent forms.
• Document/chart all dental procedures performed during each patient visit according to dentist's instructions and legal requirements.
• Welcome and escort patient in reception to and from the treatment areas.
• Schedule appointments and assist in appointment confirmation calls.
• Effectively provide dental education and information to ensure patient awareness of dental health and continuing treatment.
• Effectively present to patient in professional and confidential manner dental treatment plan and proposed plan for continuing treatments.
• Understand and explain insurance benefits and financial options to patients in nonclinical terms.
• Ensure operatories are appropriately equipped and stocked with inventory and reorder when necessary.
• Maintain equipment protocols, including cleaning evacuation system, lubricating and maintaining dental hand pieces, cleaning and maintaining radiograph processors, monitoring and cleaning equipment, and maintaining a clean office environment.
• Notify Office Manager of equipment failure or general safety concerns.
• Assist with laboratory duties as necessary.
• Recognize signs of a dental emergency, and ensure proper and timely response and notification to patient, staff, and emergency medical personnel when necessary.
• Understand and agree to maintain production standards.
• Effectively utilize and maintain a system of contact for patient follow-up/re-care.
• Maintain professional working environment within office team.
• Attend and participate in morning huddles and regular office meetings.
• Adhere to uniform attire and basic personal hygiene standards per Company policy.
• Attend continuing education and training seminars as scheduled.
• Understand and abide by HIPAA regulations and maintain confidentiality.
• All other duties and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1,001-5,000 employees