Under minimal direction/supervision and in accordance with established policies and procedures, performs a wide range of direct and indirect patient care activities. The patient care coordinator serves as the liaison between the Breast Program, Mammography Centers, Primary Care Physicians, Third-party Payers and the Patient. Follows Corewell Health East philosophy of Patient and Family Centered Care at all times. Works in collaboration with management to ensure Hospital goals and objectives are met. As appropriate, contributes to community activities sponsored by the Breast Care Center. Participates in educational programs related to patient/community and clinical operations. Duties include but not limited to the coordination of effective patient flow through the diagnostic process from the coordination of the biopsy schedule, insurance approvals, scheduling the diagnostic procedures, data collection, and obtaining physician scripts. Works as an active team member and effective communicator. Demonstrate excellent customer focus and service through effective written and verbal communication skills with the patient and team members intra and interdepartmentally. Ensures and enhances facilities safety and regulatory standards by complying with all applicable laws, regulations and accrediting agencies. Follows Corewell Health East policies. Demonstrates breast care knowledge and expertise for quality patient care and is a resource for the department for the organization by navigating patients through abnormal mammogram diagnosis to treatment initiation. Provide in-service and training to staff and new hires. Works independently and has excellent organizational skills.
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Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree