Patient Care Coordinator, Authorizations - Radiation Oncology

Trinity Health•Fort Lauderdale, FL

About The Position

Holy Cross Health named Forbes America's Best Employer for Healthcare Professionals! Position Summary This position is a Patient Care Coordinator, Authorizations for Radiation Oncology full-time Monday through Friday. This position will work closely with insurance companies and specialists to process all referral authorizations for radiation oncology treatments. Position Highlights and Benefits: Office hours are 8am-5pm Monday through Friday (these hours might vary slightly depending on the office). Day 1 benefits, no waiting period! Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B Colleague Referral Program to earn cash and prizes Tuition Reimbursement and Student Loan Forgiveness Options Unlimited career growth opportunities What you will do: Obtain necessary HMO/PPO referral authorizations for referrals received from other physicians. Obtain authorization from insurance plan for referrals to Specialists, as directed by our Primary Care Physician. Answer phone calls in a prompt, courteous and efficient manner. What you will do: Demonstrates the ability to obtain information and interpret information in terms of the patient's needs. Confirms with patient any changes in address, phone number or insurance information. Verifies validity and coverage of insurance. Obtains HMO/PPO authorizations, if applicable. Enters all changes in the IDX System and documents any information regarding the account or patient information on the comment screen/sticky notes.

Requirements

Education: High school diploma or equivalent is required.
Experience: Minimum of 1 year experience in medical office setting and knowledge of CPT and ICD9 codes and health care insurance preferred.
Good interpersonal skills for effective communication with patients, staff and visitors are necessary.
Must possess the ability to comply with Trinity Health policies and procedures.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Responsibilities

Obtain necessary HMO/PPO referral authorizations for referrals received from other physicians.
Obtain authorization from insurance plan for referrals to Specialists, as directed by our Primary Care Physician.
Answer phone calls in a prompt, courteous and efficient manner.
Demonstrates the ability to obtain information and interpret information in terms of the patient's needs.
Confirms with patient any changes in address, phone number or insurance information.
Verifies validity and coverage of insurance.
Obtains HMO/PPO authorizations, if applicable.
Enters all changes in the IDX System and documents any information regarding the account or patient information on the comment screen/sticky notes.