Patient Care Coordinator (Administrative Assistant)

Beltone • Longview, TX

1d • $15 • Onsite

About The Position

Patient Care Coordinator (Administrative Assistant) – Longview, Texas Compensation: $15/hour 32 hour week Monday - Thursday Are you detail-oriented and seeking to make a positive impact in a professional office environment? At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience. Highlights

Requirements

• Education: High School diploma or equivalent is required.
• Experience: 2 years of office experience is preferred.
• Customer Service: 2 years of customer service experience is preferred.
• Technical Skills: Proficiency in MS Office is required.

Responsibilities

• Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.
• Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office.
• Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results.
• Marketing & Community Engagement: Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.
• Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.
• HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).
• Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.
• Welcoming Environment: Maintain a clean and inviting office and work environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees