Patient Care Consultant

JushiLinwood, PA
3d

About The Position

Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary Patient Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Patient Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Dispensary Patient Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.

Requirements

  • High School diploma or General Education Development (GED) required
  • Minimum of 2 years’ experience with customer service in retail.
  • Excellent computer, mathematical, language and reasoning skills
  • Excellent multi-tasking skills over the phone and in person
  • Occasionally requires local travel, as needed

Nice To Haves

  • Associate or Bachelor’s degree in any field preferred
  • Bilingual in Spanish preferred

Responsibilities

  • Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
  • Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
  • Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
  • Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
  • Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
  • Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
  • Operate cash register, computer-based POS system, and cash drawer
  • Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
  • All other job duties as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Short-and Long-Term Disability
  • Flexible Spending Accounts
  • Paid Time Off
  • Paid Holidays
  • 401(k)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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