Patient Care Associate
About The Position
We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clincal progams rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. Overview We are currently seeking a full time Patient Care Associate to ensure efficient flow of multiple practice patients within the exam rooms to minimize waiting time and create a positive experience.
Requirements
- High School graduation or equivalent required; Associates degree or the equivalent in education, training and experience in a clinical practice preferred;
- Excellent interpersonal and English written/verbal communication skills
- Certification as a Medical Assistant required.
- EKG and Phlebotomy training required; certification preferred.
- CPR certification required.
- Computer literacy and passing basic math skills test.
Nice To Haves
- Pediatrics outpatient experience is preferred
- 1-2 years of experience as a Medical Assistant in a Hospital or Doctor's office setting preferred.
- Bilingual if needed.
Responsibilities
- Monitor patient arrival and coordinate patient flow with physician/are team members to ensure a positive patient experience by assessing and anticipating physician schedules and using clinical space effectively;
- Escort patient to exam room, monitor patient wait times, assist patient in preparing for exam and advises physician when patient is ready. Assist during examination if required or requested.
- Performs Pre-Visit Planning:
- Review Patient's Chart 2 to 3 days prior to scheduled visit:
- Check that all orders (blood, x-ray and referrals) have been completed and into the patient's medical record.
- Identify preventative care gaps: outstanding immunizations and screenings
- Make reminder calls to patients confirm next appointment date and time.
- Ensures that examining rooms are fully equipped and stocked each day; neatens rooms between procedures; cleans/sterilizes medical instruments; counters, etc.
- Prepares patients for exam by performing preliminary physical tests/documents in EMR:
- Temperature, Pulse, Blood Pressure, Height & Weight
- Point of Care testing i.e.; BGM, Urine Dip
- Reviews current Medication and completes MMAS-8
- Reviews Past Medical & Surgical History
- Documents patients Chief Complaint
- Completes Depression Screen (PHQ2)
- Reviews and completes Health Maintenance Template
- Completes Fall Risk Assessment
- Performs blood draws and EKGs as ordered.
- Assists patients with referrals, appointments, respond to routine inquiries from patients
- Performs electrocardiograms and phlebotomy
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
