Patient Care Associate III - Clinical Translational Research Unit

Washington University in St. Louis

1d • $17 - $25 • Onsite

About The Position

Works under the direction of the Lead Nurse within a research clinic setting, performing study-related tasks in accordance with research protocols, including obtaining vital signs, conducting EKGs, phlebotomy/specimen collection and processing, and preparing research charts and documentation. Leads the work of others in the clinical operation of a patient care setting; this position may lead the work of Patient Care Associates I and II, and/or serves as the primary clinic resource in a large multi-physician clinical practice; functions as an assistant in the department, prepares, and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office. Hours are from 11:00 a.m. to 9:00 p.m.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Advanced Cardiovascular Life Support (ACLS) - American Heart Association, Basic Life Support - American Heart Association, Basic Life Support - American Red Cross
• Patient Care Support (2 Years)
• Basic Life Support certification must be obtained within one month of hire date.
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Nice To Haves

• Vocational Diploma - specific trade or career - Medical Assistant
• Supervisory (1 Year)
• Anatomy
• Electronic Medical Records (EMR)
• Family Support
• Interactive Communication
• Interpersonal Communication
• Medical Terminology
• Patient Support
• Physician Communications
• Physiology
• Telephone Operations

Responsibilities

• Patient Care Interacts directly with patients in a research clinic setting and completes tasks that may include obtaining vital signs, completion of EKGs, phlebotomy and verification of medications.
• Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.
• Assists with examinations, procedures and lab tests.
• May administer medications under the order of physicians or nurse practitioner (this includes vaccines and IM and subcutaneous injections).
• Communication and Documentation Directs patient flow, assists with certain procedures/treatments and completes requisitions.
• Routes phone messages, patient questions and telephone communications to appropriate personnel.
• Assists with care coordination by doing tasks outlined under the department guidelines such as calling patients with test results, scheduling appointments, assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
• Completes necessary paperwork and documentation in a timely manner.
• Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
• Equipment and Supplies Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
• Cleans and stocks exam rooms or other areas and sterilizes instruments.
• Other Functions Maintains required HIPAA compliance, skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and Washington University policies.
• Complies with OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Performs other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED