Patient Care Associate II - Emergency Department

Mass General Brigham•Newton, MA

1d•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance its mission. As a not-for-profit, the organization supports patient care, research, teaching, and community service, striving to provide exceptional care. They believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join and experience being part of Mass General Brigham. Under the direction of a registered/licensed nurse (RN), the Patient Care Associate II is a member of the interdisciplinary health care team who assists in clinical support functions to promote a safe, compassionate patient care environment. This position requires direct patient care.

Requirements

Healthcare experience 1-2 years required
Ability to multitask and handle stress crisis situations effectively
Demonstrated knowledge of medical terminology required
Demonstrated typing skills and computer experience required
Good interpersonal, organizational, and oral and written communication skills required
Ability to lift and transport patients using the appropriate physical technique in a safe manner for the patient and self according to Safe Patient Handling Guidelines

Nice To Haves

High School Diploma or Equivalent preferred
Basic Life Support [BLS Certification]
Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing

Responsibilities

Perform patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, feeding patients, etc.
Assist RNs and physicians with other exams and treatments as required.
Ensure that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
Performs specimen collection and documents all appropriate information.
Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.
Documents patient information, such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results.
Assist patients with food tray setup and eating if necessary.
Communicate with nursing staff in an effective and timely manner around issues related to patient care and patient condition.
Receive and direct Medical Staff, personnel, patients, and visitors.