Patient Care Associate II - Faculty Practice Plan

Washington University in St Louis • Saint Louis, MO

22d • $16 - $24

About The Position

Prepares and maintains exam rooms, prepares charts, obtains records/information; assists with patient flow and ensures effective delivery of patient care and service for the clinical office.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Advanced Cardiovascular Life Support (ACLS) - American Heart Association, Basic Life Support - American Heart Association, Basic Life Support - American Red Cross
• Patient Care Support (1 Year)
• Basic Life Support certification must be obtained within one month of hire date
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Nice To Haves

• Some healthcare training or coursework.
• Vocational Diploma - specific trade or career - Medical Assistant
• Relevant Experience (3 Years)
• Anatomy
• Effective Written Communication
• Electronic Medical Records (EMR)
• Healthcare Service
• Interpersonal Communication
• Medical Terminology
• Oral Communications
• Patient Interactions
• Patient Support
• Physician Communications
• Physiology

Responsibilities

• Patient Care Interacts directly with patients in clinic setting and completes routine tasks that may include obtaining vital signs, phlebotomy, completion of tests and verification of medications.
• Communication and Documentation Directs the patient's flow assisting with various procedures/treatments and completes various documentation including requisitions. Routes phone messages, patient questions to the appropriate personnel. Assists with care coordination performing tasks such as calling patients with test results, scheduling, assisting with return calls and admissions; monitors new and returning patient contacts. Completes various paperwork. Answers basic questions regarding treatments, diagnosis and/or procedures.
• Equipment and Supplies Monitors supply inventory, ensures adequate supplies on hand, equipment or garments are available and that all meets required compliance standards. Cleans and stocks exam rooms and sterilizes equipment.
• Maintains required HIPAA compliance, skills/competencies and participates in in-services, staff programs, continuing education and cross training programs according to established standards and Washington University policies. Complies with OSHA, state and federal regulatory sources/standards. Participates in quality improvement activities to ensure appropriate clinical outcomes.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees