Patient Care Assistant ~ 14A Surgical Care Unit

Loma Linda•Loma Linda, CA

1d•Onsite

About The Position

The Patient Care Assistant (PCA), works under the direct supervision of the Registered Nurse (RN) in a fast-paced inpatient department licensed under Loma Linda University Medical Center (LLUMC), a Magnet Recognized large tertiary academic medical center. Provides direct and indirect age-specific and developmentally appropriate patient care, seeks information and clarification of duties as needed. Functions within the scope of practice for unlicensed assistive personnel and in accordance with policies, procedures, techniques and guidelines in all aspects of job duties. Meets qualifications and competencies as identified in the department-specific Plan for Providing Care. Exhibits behaviors that contribute to a highly motivated and high-performance team and displays professionalism in behavior, dress and conversation. Demonstrates flexibility and accepts changing assignments and job duties throughout the shift as requested. Utilizes effective interpersonal skills to maximize excellence in customer service and follows service excellence best practices to improve and maintain high patient, family satisfaction scores. Contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population. Performs other duties as needed.

Requirements

Successful completion of an approved Certified Nursing Assistant (CNA) program or successful completion of a Medical Assisting (MA) program, or completion of School of Nursing Fundamentals required.
Able to read, write legibly and speak in English (and Spanish preferred) with professional quality
Use computer, printer and software programs necessary to the position, e.g., Word, Outlook, organization electronic medical record
Perform basic non-licensed patient care activities
Comprehend and follow-through with instructions
Relate and communicate positively, effectively and professionally with others
Be assertive and consistent in following and enforcing policies
Work calmly and respond courteously when under pressure
Collaborate
Accept direction
Think critically and use good judgment
Work independently with minimal supervision
Perform basic math functions
Compose written material
Manage multiple assignments effectively
Organize and prioritize workload
Problem solve
Recall information with accuracy
Pay close attention to detail
Distinguish colors and smells as necessary for patient care
Hear sufficiently for general conversation in person and on the telephone
Identify and distinguish various sounds associated with the work place and patient care
See adequately to read computer screens, medical records and written documents necessary to position
Discern temperature variances through touch
Basic Life Support (BLS) certification issued by the American Heart Association required.