(Medical Assistant, EMT) Patient Care Assistant Pain Clinic/Full-Time

CHRISTUS Health • Santa Fe, NM

3d • Onsite

About The Position

Responsible for greeting patients on the phone and in the clinic in a warm
friendly tone. Registration and interviewing of patients to obtain accurate
demographic and financial information while scheduling appointment. Other
responsibilities may include returning messages, scheduling follow up tests,
referrals and prior authorizations. Assists patients, nurses and providers in
patient care in the clinic setting. Performs vital signs, and obtains history of
chief complaint for visit. Performs various Point of Care Testing and documents
assuring quality control for each test completed.

NATURE OF SUPERVISION:

-Responsible to: Clinic Manager

ENVIRONMENT: Requires knowledge of general safety standards to limit exposure to
infectious disease. Daily contact with infectious diseases and body fluids.

- Bloodborne pathogens: C

PHYSICAL REQUIREMENTS: Bending, stooping, and lifting up to 35 lbs, reaching
above head and below knee level. Utilization of proper body mechanics. Long
periods of sitting at times. Keyboard usage with sound ergonomic principles.
Must be flexible in work schedule.

Requirements

• High School Graduation or GED required
• Successful completion of a nursing assistant, EMT, or medical assistant program of study
• Two (2) years of employment at a licensed medical facility in the role of a Medical Assistant or Nursing Assistant may be applied in lieu of program of study
• BLS issued through American Heart Association required
• Outstanding Service Excellence skills to guarantee quality patient care and patient satisfaction
• Knowledge and skills to obtain vital signs and PHI
• Strong organizational skills; excellent verbal, written and interpersonal communication skills required
• Ability to work collaboratively with others; ability to work independently
• Asserts initiative on performance improvement opportunities
• Ability to navigate through computer software by use of a mouse, keyboard or stylus and windows based software

Nice To Haves

• A minimum of one year medical experience that includes direct patient contact, preferred.

Responsibilities

• Greeting patients on the phone and in the clinic
• Registration and interviewing of patients to obtain accurate demographic and financial information while scheduling appointment
• Returning messages
• Scheduling follow up tests, referrals and prior authorizations
• Assisting patients, nurses and providers in patient care in the clinic setting
• Performing vital signs
• Obtaining history of chief complaint for visit
• Performing various Point of Care Testing and documents assuring quality control for each test completed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED