Patient Care Assistant - Lead

Presbyterian Healthcare Services • New York, NY

23d • Onsite

About The Position

Join Presbyterian Healthcare as a Lead Patient Care Assistant! In this role, you’ll supervise patient care assistants, ensure smooth daily operations, support patient transport across departments, and assist with scheduling and onboarding. Be part of a team that keeps patient care moving with compassion and efficiency.

Requirements

• HS/GED
• More than 1 year experience in hospital setting and patient transport experience.
• Current BLS required

Responsibilities

• Supervise Patient Care Assistants (PCAs), ensuring efficient workflow, adequate staffing, and proper training.
• Respond to organizational calls, address concerns, and use critical thinking to resolve issues in real time.
• Coordinate delivery, removal, and transport of hospital beds, stretchers, wheelchairs, bariatric equipment, and essential devices.
• Maintain and oversee departmental equipment, including electronic devices, oxygen cylinders, monitors, and malfunctioning equipment requiring repair.
• Support patient transport by maintaining medical therapies (oxygen, IVs, restraints, catheters, isolation precautions) and communicating equipment alarms to nursing staff.
• Facilitate patient flow by prioritizing transport requests, assisting with transfers, and utilizing bed‑tracking systems in collaboration with Presbyterian Care Connection (PCC).
• Provide patient safety monitoring, assist with mobility/ambulation, and communicate changes in condition to nursing staff.
• Perform clerical duties such as answering phones, managing paperwork, documenting tardiness/call‑ins, and handling messages.
• Transport specimens, x‑rays, and equipment between departments while maintaining confidentiality and adhering to hospital policies.
• Participate in departmental meetings, support organizational changes, uphold policies and procedures
• Perform additional duties as assigned.

Benefits

• medical
• dental
• vision
• short-term and long-term disability
• group term life insurance and other optional voluntary benefits
• Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED