Patient Care Assistant East Campus Hospital: U1200 Surgical Acute Full-Time, Night Shift

Loma Linda • Loma Linda, CA

102d

About The Position

The Patient Care Assistant (PCA) works under the direct supervision of the Registered Nurse (RN) in a fast-paced inpatient department licensed under Loma Linda University Medical Center (LLUMC), a Magnet Recognized large tertiary academic medical center. Provides direct and indirect age-specific and developmentally appropriate patient care, seeks information and clarification of duties as needed. Functions within the scope of practice for unlicensed assistive personnel and in accordance with policies, procedures, techniques and guidelines in all aspects of job duties. Meets qualifications and competencies as identified in the department-specific Plan for Providing Care. Exhibits behaviors that contribute to a highly motivated and high-performance team and displays professionalism in behavior, dress and conversation. Demonstrates flexibility and accepts changing assignments and job duties throughout the shift as requested. Utilizes effective interpersonal skills to maximize excellence in customer service and follows service excellence best practices to improve and maintain high patient, family satisfaction scores. Contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population. Performs other duties as needed.

Requirements

• Successful completion of an approved Certified Nursing Assistant (CNA) program or Medical Assisting (MA) program, or completion of School of Nursing Fundamentals required.
• Minimum six months nursing assistant or MA experience preferred.
• Demonstrates competencies in fundamentals of patient care.
• Knowledge of scope of practice for unlicensed healthcare team members.
• Strong customer service skills.
• Able to read, write legibly and speak in English (Spanish preferred).
• Ability to use computer, printer and software programs necessary to the position.
• Ability to perform basic non-licensed patient care activities.
• Ability to comprehend and follow-through with instructions.
• Ability to relate and communicate positively, effectively and professionally with others.
• Ability to work calmly and respond courteously when under pressure.
• Ability to collaborate and accept direction.
• Ability to think critically and use good judgment.
• Ability to work independently with minimal supervision.
• Ability to perform basic math functions.
• Ability to manage multiple assignments effectively.
• Ability to pay close attention to detail.
• Ability to distinguish colors and smells as necessary for patient care.
• Ability to hear sufficiently for general conversation in person and on the telephone.
• Ability to see adequately to read computer screens, medical records and written documents necessary to position.
• Ability to discern temperature variances through touch.

Responsibilities

• Provide direct and indirect age-specific and developmentally appropriate patient care.
• Seek information and clarification of duties as needed.
• Function within the scope of practice for unlicensed assistive personnel.
• Exhibit professionalism in behavior, dress, and conversation.
• Demonstrate flexibility and accept changing assignments and job duties.
• Utilize effective interpersonal skills to maximize customer service.
• Contribute to a work environment of caring and cooperation.
• Perform other duties as needed.

Benefits

• Basic Life Support (BLS) certification issued by the American Heart Association required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees