Patient Business Services Manager II - Tappahannock Multispecialty - Days

VCU Health • Tappahannock, VA

31d

About The Position

The Patient Business Services Manager manages the day-to-day ambulatory operations at a high volume patient care area or multiple patient care areas. This role's responsibilities include pre-registrations/verifications, registrations, reservations, financial counseling, and/or collection of third party and private receivables.

Requirements

• Five to seven years hospital/ healthcare business office or financial management experience.
• One year supervisory experience.
• Leadership experience in clinic operations.
• Bachelor’s degree in Business Administration, Finance, Healthcare Administration, Nursing or related field.
• A combination of education and experience may be considered in lieu of a degree.
• CPR

Nice To Haves

• Knowledge of business office, patient billing, or collection/ reimbursement procedures in a healthcare setting.
• Proficient in MS Office with emphasis in Excel, 10-key and math.
• Master’s degree in Business Administration, Finance, Healthcare Administration, Nursing or related field.
• Nursing or other clinical training a plus.

Responsibilities

• Assists Sr. Management in planning, directing and overall operations of assigned patient care area(s)
• Maintains optimal communication and collaboration between clinic staff, physicians, administration and external customers to ensure service delivery that exceeds the needs and expectations of patients towards service excellence
• Direct supervision of all administrative support staff covering areas of responsibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees