Patient Billing/Services Representative II - Program in Occupational Therapy

Washington University in St. Louis

123d • $17 - $25

About The Position

Registers and schedules patients for Occupational Therapy Services at our busy Milliken Hand Rehabilitation Center located at the Center for Advance Medicine in the Central West End. May also cover for clinic located in Chesterfield. Performs check in and check out. Collects co-pays for visits, collaborates with providers, schedules follow up visits per plan of care. This position works 10 hour shifts, 4 days per week.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Basic Life Support certification must be obtained within one month of hire date.
• Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years)

Responsibilities

• Obtains insurance information from patients and counsels alternative ways for financial assistance.
• Registers all new patients and assists with form completion.
• Reviews schedule for new patients and makes updates when necessary.
• Calls patients with appointment time reminders; obtains insurance information and referral forms.
• Assists staff with sending out reminder cards and other scheduling duties.
• Performs other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• 4 weeks of caregiver leave to bond with your new child.
• Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED