Patient Billing Representative

CCRM Fertility • Park Ridge, IL

74d

About The Position

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment.

Requirements

• High School Diploma or GED required.
• 1+ year medical billing experience preferred.
• Previous experience in reproductive medicine or Women’s health preferred.
• Prior experience with Athena preferred.
• Ability to work weekends, evenings, and holidays, on a rotating basis.

Responsibilities

• Respond to patient questions regarding their account; research self-pay and insurance account activity to provide accurate responses and required actions.
• Manage ticketing system with requests from onsite staff members for refunds, itemized receipts, and patients requests for contact regarding billing.
• Triage all communications from patients and onsite team members regarding the level of billing review needed.
• Complete patient billing procedures including charge posting, payment posting, executing adjustments as appropriate, and special patient financial programs as needed for patient requests.
• Other duties as assigned.

Benefits

• Generous Paid time-off (PTO) and paid holidays
• Medical, Dental, and Vision Insurance
• Health benefits eligible the first day of the month following your start date.
• 401(k) Plan with Company Match (first of the month following 2 months of service)
• Basic & Supplement Life Insurance
• Employee Assistance Program (EAP)
• Short-Term Disability
• Flexible spending including Dependent Care and Commuter benefits.
• Health Savings Account
• CCRM Paid Family Medical Leave (eligible after 1 year)
• Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
• Professional Development, Job Training, and Cross Training Opportunities
• Bonus Potential
• Potential for Over-time Pay (Time and a half)
• Holiday Differential Pay (Time and a half)

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 251-500 employees