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The Patient Benefit Counselor is the organization's financial advocate assisting all HopeHealth patients with obtaining benefits to cover medical care, prescription drugs, outside referrals, etc. They are responsible for the collecting of data for all new patients and entering into practice management system for reporting purposes. The Patient Support Representative is primarily responsible for the registration of patients, collection of copays/payments, and the coordination of support and logistical functions necessary for the effective and efficient delivery of services in the clinic.