Patient Benefits Coordinator

Yakima Valley Farm Workers Clinic • Hermiston, OR

77d • $19 - $23

About The Position

Join our team as a Patient Benefits Coordinator at Mirasol Family Health Center in Hermiston, OR! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families. Visit our website at www.yvfwc.com to learn more about our organization.

Requirements

• High School Diploma or General Education Diploma (GED)
• One year's experience with billing credit or patient benefits, preferably in a medical office
• Affordable Care Act (ACA) Certification: Must pass the ACA exam within 90 days of employment
• Bilingual (English/Spanish) required at a level 9
• Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions
• Ability to build effective relationships and interact professionally with patients, providers, and staff
• Basic proficiency with Electronic Medical Records, Word, and Excel

Nice To Haves

• Experience in special programs such as State Managed Care plans
• Basic knowledge of medical terminology and medical billing insurance is desired

Responsibilities

• Address patient billing inquiries and collaborate with the Billing and Medicaid Office for issue resolution
• Inform patients on billing and payment practices, provide account details and balance information
• Discuss medical insurance options, eligibility, and Managed Care plans with clients
• Assist clients with insurance application process, track applications, and provide guidance on benefits
• Educate clients on medical insurance coverage, help resolve card-related issues
• Manage daily work queues for insurance, discounts, and Medicaid processing
• Evaluate and process hardship or write-off requests, maintain billing adjustments
• Stay updated on Managed Care and Medicaid program changes and updates

Benefits

• $19.58-$23.98 DOE with the ability to go higher for highly experienced candidates
• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees