Patient Assistance Tech -(Rheumatology) Silver Stream -Full-Time
About The Position
Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve. Purpose: Assist with patient assistance program enrollment and management of patient assistance medications.
Requirements
- CMA certification
- Customer service experience
- Experience working in the healthcare setting
Nice To Haves
- Experience working with patientassistanceprograms
Responsibilities
- Works closely withthe clinicalstaffto complete,submit, and follow-up on the status ofpatientassistanceprogram applications.
- Medication prior authorizations and denial process
- Respond to patient phone calls and messagesregardingpatientassistanceprogram applications and medications.
- Assistwith patientassistanceprogram re-enrollment
- Transcribe medication orders andsubmittingmedication orders per protocol
- As assigned by supervisor
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
