Patient Assistance Counselor

Marshfield Clinic • Weston, WI

80d

About The Position

The Patient Assistance Counselor is responsible for interviewing, verifying insurance benefits, and following up with uninsured and underinsured patient referrals to assess and assist with their medical, social and financial needs. The individual reviews financial assistance and medication assistance applications to ensure program and financial requirements are met. The individual may calculate income and assets totals and determine level of financial assistance award, and medication assistance eligibility, according to protocol. The Patient Assistance Counselor maintains a thorough knowledge of health care coverage opportunities available through local, state or federal and pharmaceutical programs and Foundation grants, and assists with outreach and enrollment to bridge patients with these resources. This position is on site in Eau Claire, WI.

Requirements

• Two years' experience in medical business office, health care setting or comparable experience required.
• Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) within three months of hire.
• Certified Application Counselor designation through the Centers for Medicare and Medicaid Services within three months from the first fall training offered after hire.

Nice To Haves

• Successful completion of a diagnosis, current procedural terminology (CPT) and medical terminology courses at time of hire.
• Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) at time of hire.
• Certified Application Counselor designation through the Centers for Medicare and Medicaid Services at time of hire.

Responsibilities

• Interview patients to assess their medical, social, and financial needs.
• Verify insurance benefits for patients.
• Follow up with uninsured and underinsured patient referrals.
• Review financial assistance and medication assistance applications.
• Calculate income and assets totals to determine financial assistance awards.
• Maintain knowledge of health care coverage opportunities.
• Assist with outreach and enrollment for patients.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees