Patient Assistance Counselor

Sanford Health • Marshfield, WI

5d

About The Position

The Pre-Service Coordinator secures scheduled encounters by verifying insurance, identifying and completing payer authorization requirements, and creating, communicating and collecting on estimated patient liabilities pre-service. This individual is responsible for verifying insurance details, documenting insurance benefits, producing price estimates, and communicating with patients regarding pre-registration and collection items.

Requirements

• Successful completion of a diagnosis, current procedural terminology (CPT) and medical terminology courses, per departmental procedures, within one year of hire.
• Three years’ experience in a medical business office or health care setting involving customer service or patient-facing responsibilities, or equivalent experience.
• Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid.

Nice To Haves

• Successful completion of post-secondary courses in Medical Terminology and Diagnosis and CPT Coding.

Responsibilities

• verifying insurance
• identifying and completing payer authorization requirements
• creating, communicating and collecting on estimated patient liabilities pre-service
• verifying insurance details
• documenting insurance benefits
• producing price estimates
• communicating with patients regarding pre-registration and collection items

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees