Patient Ambassador, Patient Experience, Per Diem, Days
MarinHealth•Greenbrae, CA
•$27 - $41•Onsite
About The Position
The Patient Ambassador creates a positive first impression of Marin General Hospital and acts as initial point of contact for patients and visitors. The Patient Ambassador works proactively to ensure all visitors’ needs are met. Patient Ambassador is a patient advocate and coordinates any special needs with the appropriate resources.
Requirements
- High School diploma or equivalent required
- Experience in a Customer Service related position
- Integrative Agitation Management (IAM) Required within 30 days of hire
- Basic Life Support Required within 90 days of hire
- Must be proficient in the English language, with the ability to communicate effectively by phone
- Instinctive personality skills displaying caring and compassion for all people
- The ability to balance multiple tasks and prioritize demands
- The ability to respond under stress with composure, and work collaboratively in a team environment
- Ability to problem solve and work independently
- Strong verbal skills for contact with patients and visitors
- Capable of organizing multiple tasks and using good time management
- Demonstrated professional telephone skills
- Basic to intermediate computer knowledge with the ability to do data entry and retrieval
- Responsible for maintaining a strong focus on assigned tasks and at all time being a strong team player
Nice To Haves
- Experience working in a hospital setting preferred
- Ability to communicate in Spanish as a second language preferred
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
