Patient Ambassador

Southeast Alabama Medical Center • Dothan, AL

47d

About The Position

The Nutrition & Food Services Patient Ambassador may have the following duties: May portion foods for tray services, prepare and deliver patient nourishments and courtesy trays according to safe and sanitary institutional foodservice principles. This Patient Ambassador communicates with patients, families, supervisors, nursing and co-workers. Responsible for obtaining menu selections, delivering and retrieving patient meal trays, nourishments and courtesy trays, providing individualized assistance to every patient, must be conscious of details in meal presentation and service, must correctly identify each patient while maintaining confidentiality. Professional behavior is required at all times.

Requirements

• High school graduate or GED Preferred.
• Some training and/or background in Customer Service preferred.
• Ability to read, write and follow spoken and / or written instructions in English as would normally be achieved with 9 to 11 years of schooling.
• Ability and stamina to work well with others in close quarters while meeting tight time schedules.
• Manual dexterity and motor coordination are required to handle dishes, serve food and trays efficiently, and to work with various cleaning supplies.
• Ability to move, transport trays, carts, equipment and supplies.
• Ability to use or learn the use of handheld computer devices.

Nice To Haves

• High school graduate or GED Preferred.
• Some training and/or background in Customer Service preferred.

Responsibilities

• portion foods for tray services
• prepare and deliver patient nourishments and courtesy trays according to safe and sanitary institutional foodservice principles
• communicate with patients, families, supervisors, nursing and co-workers
• obtain menu selections
• deliver and retrieve patient meal trays, nourishments and courtesy trays
• provide individualized assistance to every patient
• be conscious of details in meal presentation and service
• correctly identify each patient while maintaining confidentiality

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 251-500 employees