Patient Advocate-Part Time 30 hours
About The Position
Patient Advocate/Client Access Specialist Hours: Part time, 30 hours/week The Patient Advocate reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Patient Advocate is responsible for ensuring that the administrative portion of the patient visit is satisfying to the patient, is accurate and is efficient. The patient advocate verifies the identity of the patient, processes insurance, and coordinates the registration process for all convenient care patients: patients to see the physician, occupational health, out-patient lab, x-ray - including mammography and pre-admission testing patients. The patient advocate meets the communication needs of the patient, family and departmental medical staff. He/she is capable of setting priorities and of handling emergency situations in a calm manner. The patient advocate is responsible for the collection of co-payments, prior balances and any payments due from that day's visit.
Requirements
- High school graduate
Nice To Haves
- One year of experience in a clerical position.
- Some college.
Responsibilities
- Ensuring that the administrative portion of the patient visit is satisfying to the patient, is accurate and is efficient.
- Verifies the identity of the patient
- Processes insurance
- Coordinates the registration process for all convenient care patients: patients to see the physician, occupational health, out-patient lab, x-ray - including mammography and pre-admission testing patients.
- Meets the communication needs of the patient, family and departmental medical staff.
- Capable of setting priorities and of handling emergency situations in a calm manner.
- Responsible for the collection of co-payments, prior balances and any payments due from that day's visit.
Benefits
- We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.
- Please visit our Benefits section to learn more.
- Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus.
- Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
