Patient Advocate. Milton, GA. 1st Shift
About The Position
Axiom Staffing is hiring for a compassionate and driven Patient Advocate to join our client’s team in Milton, GA. This is a direct hire opportunity, ideal for someone who is passionate about helping others and making a meaningful impact in people’s lives by assisting them with accessing essential medications at no cost. The ideal candidate will have strong communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced, team-oriented environment. Location: Milton, GA Shift: 1st Shift: Monday through Friday from 8:00 AM to 5:00 PM Pay Rate $40,000+ annually, depending on experience Benefits: Medical, Dental, and Vision Insurance Disability and Life Insurance Employee Assistance Program (EAP) Paid Training Paid Time Off Bonus Eligibility
Requirements
- Strong verbal and written communication skills
- Excellent active listening and interpersonal skills
- Customer-focused with a compassionate and empathetic approach
- Strong time management and organizational abilities
- Comfortable working in a fast-paced, call center environment
- Basic computer skills and data entry experience
- Detail-oriented with the ability to multitask
- Self-motivated and able to work with minimal supervision
Nice To Haves
- Previous customer service or call center experience
- Experience in healthcare or pharmacy settings is a plus
- Familiarity with Microsoft Office applications
- Experience handling sensitive or confidential information
Responsibilities
- Handle a high volume of inbound and outbound calls with patients and healthcare providers
- Coordinate with doctors’ offices and third parties to obtain required documentation
- Assist patients in understanding available programs and services
- Maintain accurate and detailed records in company systems
- Complete required paperwork and documentation in a timely manner
- Build strong relationships with patients by providing exceptional customer service
- Follow established communication guidelines and processes
- Ensure compliance with confidentiality regulations, including HIPAA
- Collaborate with team members to meet daily goals and performance metrics
Benefits
- Medical, Dental, and Vision Insurance
- Disability and Life Insurance
- Employee Assistance Program (EAP)
- Paid Training
- Paid Time Off
- Bonus Eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
