Patient Advocate Triage I

Myriad Genetics • Salt Lake City, UT

8h

About The Position

The Patient Advocate Triage I plays a crucial role in the patient journey at Myriad Genetics. Responsible for processing information in an efficient, accurate, and timely manner. Conducts detail-oriented analysis while recognizing the full cycle process and timeline. Represents Myriad’s values in a professional and courteous manner. Maintains confidentiality through CLIA and HIPAA guidelines.

Requirements

• High School Diploma or equivalent with at least 1 year of relevant experience, or an associate or bachelor’s degree
• Comprehensive understanding and use of Microsoft Word, Excel, and Outlook.
• Excellent written and verbal communication skills with accurate typing skills of at least 35 words per minute (WPM).
• Confidence to manage several tasks simultaneously, often under the pressure of a deadline.
• Ability to analyze both from a small detail perspective and a case completeness perspective.

Nice To Haves

• Knowledge of clinical lab systems and/or customer relationship management (CRM) systems a plus.

Responsibilities

• Process and release a high level of cases in a quick and fast-paced environment.
• Analyze documents received utilizing a sample and be able to determine how the pieces cohesively work together to secure coverage.
• Support Patient Advocate teams with up-to-date information.
• Complete routine tasks with minimum supervision.
• Comply with applicable CLIA and HIPAA regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED