Patient Advocate Representative - St. Lukes

Conifer Health Solutions • The Woodlands, TX

275d

About The Position

The Patient Advocate Representative at St. Luke's is responsible for assisting patients with their healthcare needs, ensuring they receive the necessary support and guidance throughout their healthcare journey. This role involves addressing patient inquiries, resolving issues, and facilitating communication between patients and healthcare providers. The representative will work closely with various departments to ensure a seamless patient experience and uphold the standards of care expected at St. Luke's.

Requirements

• Strong communication skills, both verbal and written.
• Ability to handle sensitive situations with empathy and professionalism.
• Experience in a healthcare setting is preferred.
• Knowledge of healthcare policies and patient rights.

Nice To Haves

• Previous experience as a patient advocate or in a similar role.
• Familiarity with EHR systems and patient management software.

Responsibilities

• Assist patients with inquiries regarding their healthcare services.
• Resolve patient issues and concerns in a timely manner.
• Facilitate communication between patients and healthcare providers.
• Ensure that patients receive the necessary support throughout their healthcare journey.
• Work closely with various departments to enhance the patient experience.

Benefits

• Health insurance
• 401k plan
• Paid time off
• Flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed