Patient Advocate Manager, Health Care

BAYADA Home Health Care • Philadelphia, PA

101d

About The Position

BAYADA Home Health Care has an immediate opening for a Patient Advocate Manager in our Philadelphia, PA Habilitation Home Care office. If you are looking for an exciting career opportunity in a growing industry, a Patient Advocate Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Requirements

• Bachelor degree is required
• At least 1 year of experience with the I/DD population (Preferred)
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Nice To Haves

• Experience with the I/DD population
• Prior medical office or home care experience
• Prior supervisory experience

Responsibilities

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics and client authorizations
• Partner with Clinical Managers to provide supervision and support to Habilitation Technicians
• Act as an advocate for clients in the Habilitation program in collaboration with the Clinical Manager, Habilitation Manager, Direct Support Professionals (DSP) and other teams
• Participate in Person-Centered Planning processes
• Collaborate with the client, family, Case Managers, DSPs and other teams to implement and evaluate client scheduling needs
• Participate in client ISP meetings
• Maintain ongoing communication with Case Managers/Care Coordinators and other stakeholders

Benefits

• Paid Weekly
• Mon-Fri work hours
• AMAZING culture
• Strong employee values and recognition
• Small team at a local office
• Growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree