Patient Advocate I

Orthopedic Centers Of Colorado-posted 4 days ago

Full-time • Entry Level

Denver, CO

51-100 employees

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The Patient Advocate is responsible for ensuring the clinic meets the required standards to be successful. This includes HIPAA rules, OSHA rules, Compliance rules and regulations against fraud and abuse. Assignments are made in terms of broad goals and objectives and the incumbent must apply considerable decision making and independent judgement in daily activities.

Eligibility check
Fixing charts/mistakes
Phreesia appointment validations; cancellation/reschedules
Pre-registration
Recognize, greet and register patients in a polite, prompt and helpful manner
ProviderFlow
Answer all phone calls and voice messages in a pleasant manner and handle patient needs expeditiously
Verify current informational statuses and collect insurance information, demographic information and signatures as needed

Minimum of two years’ experience in healthcare setting
Knowledge of medical office procedures
knowledge of computer systems and applications
Knowledge of grammar, spelling and punctuation
Skills in operating business office machines
Skills in answering the telephone in a professional manner
Ability to read, understand and follow oral and written instruction
Ability to establish and maintain working relationships with patients, employees and the public

Medical, Dental and Vision Insurance
Generous PTO package and paid holidays
Company-paid life insurance and long term disability insurance
Ability to purchase accident insurance, short and long-term disability insurance.
Opportunities for internal training and development
Retirement Plan eligibility after one month of service with eligibility in company profit sharing
Most positions offer Monday – Friday work schedules

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