Patient Admissions Coordinator

Providence • Missoula, MT

10d

About The Position

Patient Admissions Coordinator - Patient Access Schedule: Part Time, Per Diem/On Call, Variable Shift One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC's objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by providing a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise. The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations. Obtains accurate and complete information from patients who are ill, anxious or non-English speaking. Performs independently while multitasking, problem solving, and exercising good time management skills in a fast-paced environment. Maintains knowledge of numerous complex compliance requirements and insurance plans, which change frequently. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St. Patrick Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• 1 year of experience in customer service or healthcare registration.

Nice To Haves

• Coursework/Training: Some college level course work preferred particularly Medical Terminology or Medical Assistant coursework.
• Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) upon hire.
• Previous registrar and third party payor experience.

Responsibilities

• The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately.
• Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations.
• Obtains accurate and complete information from patients who are ill, anxious or non-English speaking.
• Performs independently while multitasking, problem solving, and exercising good time management skills in a fast-paced environment.
• Maintains knowledge of numerous complex compliance requirements and insurance plans, which change frequently.

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
• We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees