Patient Administrator - Driver
About The Position
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. Overview: DocGo is providing Health Plan Partnership services in California. As a Patient Administrator - Driver, you will assist guests, patients, clients, and staff members at our designated sites and various home health visit locations.
Requirements
- Valid CA Driver's license (minimum of 2 years) acceptable driving record
- High School Diploma or GED, associate degree preferred.
- Tech-savvy or comfortable with technology
- General computer knowledge and skills (data entry is a plus)
- Ability to use new computer systems
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organization skills with the ability to multitask
- Ability to lift up to 50 lbs
- Willing to travel to support operations
Nice To Haves
- Preferred bilingual in English and Spanish
- Previous experience utilizing electronic medical records is a plus
- Healthcare experience preferred, but not required
Responsibilities
- Greet and assist guests, patients, clients, and staff members at designated sites
- Register guests into our computer systems
- Direct guests, patients, clients, and staff members to the correct resources and escort when necessary
- Assist guest, patients, and clients with scheduling follow-up appointments as applicable
- Utilize appropriate supplies with minimal waste
- Maintain professional composure throughout interactions with guests, patients, clients, and colleagues
- Support the clinical team to ensure an efficient patient experience
- Assist staff with the transportation of supplies and setting up at clinics and events
- Respect and maintain the confidentiality of information
- Strive to maintain a positive work environment
- Drive company vehicles to/from designated work sites and/or patient visit locations
- Perform additional duties as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
